Job Detail: 1st level Technical Support Consultant | German Speakers

1st level Technical Support Consultant | German Speakers

Technical Support
  • Full-time
  • Junior
  • Sofia, Bulgaria
  • English German

 

Have you ever dreamed of working for one of the biggest multinational technology companies?

Would you like to be part of the high technology world and cutting-edge solutions? If yes, then you are the right person for us!

Your Role as a 1st level Technical Support Consultant :

  • To deliver outstanding client service and achieve great customer experience andsatisfaction;
  • To understand user needs and assist with general inquiries, product support and troubleshooting via phone, e-mail and chat;
  • Tech-savvy and willing to gain and share knowledge.

Requirements for the 1st level Technical Support Consultant position:

  • Native/fluent level German (C1);
  • Good understanding of English (B2);
  •  Person with strong analytical, problem solving and general troubleshooting skills;
  • Passionate about learning and development;
  • Good communication skills.

Cross Border Talents' Client offer:

  • Salary higher than the average Bulgarian wage
  • Monthly rental bonus (in addition to monthly salary)
  • Meal Vouchers
  • Health Coverage
  • In our client offices they have: free gym, yoga, massage, corporate psychologist, healthy days/weeks.

Cross Border Talents' Client believes the staff is their most important asset and therefore we take pride in finding the best, most talented and driven employees.


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