Job Detail: Customer Service Representative - English Speakers

Customer Service Representative - English Speakers

Customer Service
  • Full-time
  • Junior
  • Lisbon, Portugal
  • English

Responsabilities:

  • Listening to customers’ questions and concerns, providing the best possible answers and solutions;
  • Troubleshooting regarding orders, deliveries, payments and returns;
  • Being the point of contact for external sellers;
  • Providing information about products;
  • Escalating and rerouting the necessary matters and issues to other departments.

Requirements:

  • English Native Speaker
  • Work experience on this domain
  • Customer orientation and good stress management
  • Excellent communication and presentation skills
  • Experience in Customer Experience valued

Conditions:

  • Base salary
  • Initial Contract (12 months)
  • Career Opportunities and good work environment

Advantages:

  • Heath Insurance (after 6 months)
  • Free housing, Wifi, gas, water, electricity, housekeeper
  • Paid Travel Expenses (Plane ticket)
  • Free annual flight to homeland
  • Free Portuguese courses, water sports, soft trekking and much more