Job Detail: English Customer Service Representative | Lisbon, Portugal

English Customer Service Representative | Lisbon, Portugal

Customer Service
  • Full-time
  • Junior
  • Lisbon, Portugal
  • English
  • 2019-06-27

Cross Border Talents is hiring English Speakers to work as Customer Service Representative in Lisbon, Portugal. 

Responsibilities as a Customer Service Representative:

  • Offering information, solutions, and counseling to customers regarding the company’s services;
  • Registering contacts and client information according to the work procedures;
  • Compliance with company regulations for Data Protection and Information Security;
  • Maintaining positive customer relationships through a responsible treatment of each contact;
  • Achievement of the performance targets defined by the project;

Requirements for the Customer Service Representative Vacancy:

  • English Native Speaker
  • Work experience in this domain
  • Customer orientation and good stress management
  • Excellent communication skills, attention to detail and high energy  
  • You enjoy challenges and to work as a team member
  • Excited about building a friendly yet professional relationship with the customer
  • Work Permit

Cross Border Talents' Client offer:

  • Base salary
  • Initial Contract (12 months)
  • Career Opportunities and a good work environment


  • Health Insurance (after 6 months)
  • Relocation Package for those living abroad that includes: one month of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€
  • Free training for all necessary software and product knowledge + continued training and development
  • Paid Travel Expenses (Plane ticket)
  • Free annual flight to homeland
  • Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area.
  • Free Portuguese courses, water sports, soft trekking and much more

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