Job Detail: French Client Support Agent | Lisbon, Portugal

French Client Support Agent | Lisbon, Portugal

Customer Service
  • Full-time
  • Junior
  • Lisbon, Portugal
  • French
  • 2019-05-08

Cross Border Talents is hiring French Client Support Agents to work in one of our Clients in Lisbon, Portugal. 

You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimising Marketing campaigns, providing technical support and troubleshooting issues.

Responsibilities as a Legal Online Operations Analyst:

  • Provide outstanding support services to top tier advertisers and internal sales teams.
  • Answer campaign-related questions and troubleshooting.
  • Master our internal tools and systems to effectively provide solutions and support to our clients.
  • Collect assets from clients and identify gaps in order to effectively collaborate and optimize campaigns.

Requirements for the Legal Online Operations Analyst Vacancy:

  • BA/BS degree or equivalent practical experience;
  • Relevant work experience in Marketing/Optimisation projects;
  • Must be fluent in English and French;
  • Ability to work in a multicultural environment and as part of cross-functional teams;
  • Proficient in Microsoft Office/Google Suite; Specifically, highly proficient in Excel.

Cross Border Talents' Client offer:

  • Competitive base salary and benefits;
  • Training and career development opportunities;
  • A culture of respect and human empowerment;
  • Very nice office space by the Tagus river, served by several businesses and great access to public transportation.

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