Job Detail: Italian Customer Service Representative | Lisbon, Portugal

Italian Customer Service Representative | Lisbon, Portugal

Customer Service
  • Full-time
  • Junior
  • Lisbon, Portugal
  • Italian

Cross Border Talents is hiring 4 Italian Speakers to work as Customer Service Representative in Lisbon, Portugal. 

Responsabilities as a Customer Service Representative:

  • Listening to customers’ questions and concerns, providing the best possible answers and solutions;
  • Troubleshooting regarding orders, deliveries, payments and returns;
  • Being the point of contact for external sellers;
  • Providing information about products;
  • Escalating and rerouting the necessary matters and issues to other departments.

Requirements for the Customer Service Representative Vacancy:

  • Italian Native Speaker
  • Fluent in English (C1/C2)
  • Work experience on this domain
  • Customer orientation and good stress management
  • Excellent communication and presentation skills
  • Experience in Customer Experience valued

Cross Border Talents' Client offer:

  • Base salary
  • Initial Contract (12 months)
  • Career Opportunities and good work environment


  • Health Insurance (after 6 months)
  • Free housing, Wifi, gas, water, electricity, housekeeper
  • Paid Travel Expenses (Plane ticket)
  • Free annual flight to homeland
  • Free Portuguese courses, water sports, soft trekking and much more

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