Job Detail: PT-PT Customer Service Representative | Istanbul, Turkey

PT-PT Customer Service Representative | Istanbul, Turkey

Customer Service
  • Full-time
  • Junior
  • Istanbul, Turkey
  • Portuguese
  • 2019-06-27

At the moment Cross Border Talents is recruiting for Portuguese (from Portugal) speakers to work in Istanbul, Turkey. Are you interested in moving abroad?

Your Role as a Customer Service Representative:

  • Customer service via phone, email and live chat;
  • Professional service in the Technical field;
  • Effective assistance and advice on the purchase products;

Training will be conducted over 10 working days from Monday to Friday. The training starts at 09 am until 6 pm and has a duration of 8 hours per day. During the training, you will receive an insight into your future work field which includes:

  • Integration into our client team;
  • Training for new computer software programs;
  • Comprehensive product training about products and services of the client;
  • Customer management training for telephone and e-mail contact;
  • On-the-job training and independent implementation of training content.

Requirements for the Customer Service Representative Vacancy:

  • High School or Degree;
  • Native Portuguese;
  • Ability to speak and write English fluently (C1 level)
  • A team player with communication skills.
  • Passionate about technology and the internet

Cross Border Talent's Offer:

  • A permanent contract;
  • Excellent work environment, great colleagues, social arrangements and personal development
  • Monthly salary with aggressive performance-based bonus
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
  • Visa Support
  • Accommodation: Our client offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations.
  • The company also offers Turkish lessons, free Real Estate Agency fee & other Benefits.
  • Extra Payment for Overtime, Sundays and Turkish Holidays
  • Health insurance is arranged and paid by the employer
  • On-site canteen

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