Retention Agent (Spanish) | Limassol, Cyprus
- Limassol, Cyprus
Are you a self-motivated, fluent in the below-mentioned language, want to become part of a dynamic team?
As a Retention Agent you will:
- Regular contact with our existing clients;
- Ensure the highest level of Customer Service;
- Maintain and update our CRM;
- Work with clients to engage in FX opportunities;
- Follow up on any client matters;
- Relationship management;
- Liaising with relevant teams to ensure quality service delivery;
- Regularly report to management;
- Retain existing clients.
- Retention Team Leader/Retention Manager
- Reporting to the position: None
- Working hours: 12:00 – 21:00
- Demonstrated work experience in Client Retention and Forex Sales;
- Fluency in English both verbal and written;
- Fluency in any of the following languages: German or Spanish or Portuguese or Swedish;
- Fluency in any other language will be considered an advantage;
- Proficiency in MS Office;
- Excellent communications skills;
- Strong organizational and time-management skills.
WHAT WE OFFER:
- Competitive remuneration package (base plus commission)
- Private medical insurance
- A contemporary work environment
SOUND LIKE YOU? - Start your application today by sending your CV!
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